MB “Nouga” (legal entity code: 307001691, registered office address: K. Ulvydo g. 7-103, LT-08354, Vilnius, e-mail: info@nougawear.com) (hereinafter referred to as the “Company” or “We”) prepares this Privacy Policy in accordance with the General Data Protection Regulation (GDPR), the Law of the Republic of Lithuania on the Protection of Personal Data, as well as with any other applicable legal acts. The Policy applies in all cases where you use our website www.nougawear.com, place an order or otherwise interact with us.
1. Submission of data
In order to place an order on www.nougawear.com, the Buyer must provide the following minimum required personal data: name, surname, delivery address, contact telephone number and email address. The Buyer may choose to register an account or to purchase without registration. In addition, the buyer may voluntarily provide data such as size preferences, preferences or feedback.
2. Types of data collected
| Category | Examples |
| Personal identification data | Name, surname, email, phone number |
| Address data | Delivery address, billing address |
| Settlement details | Payment method, payment identifiers (we do not store card details) |
| Account details | Login details, account history |
| Purchase history | Order dates, goods ordered |
| Technical data | IP address, browser type, device type, operating system, activity log |
| Cookies and tracking tools | Google Analytics, advertising pixels |
| Additional data | Feedback, optional preferences |
3. Purposes and grounds for processing
| Goal | Legal basis | Notes |
| Order fulfilment | Enforcement of the Treaty | Necessary for order fulfilment |
| Invoicing and payment administration | Legal obligation | Tax and accounting obligations |
| Customer service | Legitimate interest | We aim to provide a quality service |
| Marketing | Consent | Newsletters, offers. You can cancel at any time. |
| Website analysis and improvement | Legitimate interest | Improving the user experience |
| Profiling / references | Consent | Only with explicit consent |
| Ensuring security | Legal obligation/legitimate interest | Fraud protection, system stability |
4. Recipients/transfers to third parties
Data may only be passed on to partners that are necessary for the provision of services: logistics and courier companies, payment service providers, IT maintenance and hosting providers, marketing partners (only with your consent), and to the competent public authorities where required by law.
5. Cookies and tracking technologies
We use cookies on this website to help ensure the proper functioning of the website, to analyse traffic and to provide personalised offers. Cookies can be of several types:
– Strictly necessary cookies – necessary for the functionality of the website (e.g. the functioning of the shopping cart).
– Functional cookies – to help store your preferences (e.g. language or browsing settings).
– Analytical cookies – to understand how the website is used and to help improve it.
– Marketing cookies – used to display personalised advertising.
The use of cookies is based on your consent, except for essential cookies. You can change your browser settings at any time to refuse cookies, but this may result in some of the site’s features not working.
6. Data retention period
Personal data shall be kept only for as long as is necessary for the purposes for which they are collected. Order and accounting data is kept for 10 years, as required by law. Marketing data is retained until consent is withdrawn. Technical data and cookies are stored according to their validity period (usually 1-2 years). Account data is stored for as long as the account is active or until deletion is requested.
7. Rights of data subjects
You have the right to obtain information about the processing of your data, to access, rectify or erase your data, restrict the processing of your data, object to the processing of your data, and withdraw your consent. If you feel that your rights have been violated, you can file a complaint with the State Data Protection Inspectorate.
8. Data security
The company has both technical and organisational measures in place to ensure the security of your data: data encryption, access restriction, staff training, regular backups. These measures help protect data from loss, unauthorised use or access.
9. International data transfer
If the data is transferred outside the European Union or the European Economic Area, we ensure that appropriate safeguards are in place, for example by using standard contractual clauses approved by the European Commission. We will inform you of such a transfer if it would directly affect your rights or interests.
10. Complaints and liability
If you believe your rights have been violated, please contact us by email. info@nougawear.com. We will reply within 30 days at the latest. If you are not satisfied with our reply, you have the right to contact the State Data Protection Inspectorate.
11. Contact
MB “Nouga”
Legal entity code: 307001691
Address: K. Ulvydo g. 7-103, LT-08354, Vilnius
E-mail. E-mail: info@nougawear.com